Privacy Policy
Last updated: 1 February 2026
1. Introduction
iStream Media House ("iStream", "we", "us"), a division of Digital Sequence (Pvt.) Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Name, email address, and phone number (when you contact us or book a service)
- Company or organisation name
- Enquiry details and service preferences
- Website usage data (via cookies and analytics)
- Payment information (processed securely via our payment providers)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Process bookings and deliver services
- Send service-related communications
- Send marketing communications (only with your consent)
- Improve our website and services
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, email services) under strict confidentiality agreements.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
7. Cookies
Our website uses cookies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact
For privacy-related questions, contact us at hello@istream.co.zw.