iStream Care
Your streaming setup is an investment. iStream Care ensures it keeps working perfectly, month after month, year after year.
Enquire About Care PlansWhat iStream Care Covers
Remote Monitoring
We monitor your streaming setup remotely and alert you to issues before they affect your stream.
Quarterly Check-ups
On-site visits every quarter to inspect, clean, update, and optimise your equipment.
Firmware & Software Updates
We keep your gear up-to-date with the latest firmware and software for optimal performance.
Priority Support
Direct phone and WhatsApp support with response within 2 hours during operating hours.
Hardware Warranty Extension
Extended warranty coverage on iStream-installed equipment for the duration of your Care plan.
Operator Training
Ongoing training for your team, including new operators and refresher sessions.
Everything Included
- Remote monitoring of streaming health
- 4x quarterly on-site visits per year
- All firmware and software updates
- Priority phone & WhatsApp support
- Extended hardware warranty
- Operator training refreshers
- Troubleshooting and diagnostics
- Replacement loan equipment (if needed)
- Annual performance review report
- Discounted rates on upgrades
iStream Care plans are priced individually based on your installation size and requirements.
Protect Your Investment
Contact us to discuss an iStream Care plan for your streaming setup.
Get in Touch